Privacy and Terms of Service 


NRT Facility Service operates the website, and in this connection processes personal information in accordance with this privacy statement.

1. Information processed 


information that you yourself provide to us in connection with ordering our services. In addition, we will be able to store information about the use of our services, including orders, follow-up of deliveries, and any contact with customer service. 

When you visit our website, we will also be able to store IP addresses and technical information about your device and internet connection. From time to time, we may receive information from other sources such as customers, measurement tools, or other third parties that help us or them understand user activity, your preferences, or generally improve the services we provide. For example, an advertiser can provide us with information about what happened after you clicked on an ad with us, so we can measure the impact on an ad and provide you with more relevant content. Such third parties include: Facebook analysis Google Analytics - user numbers and analytics User behavior analysis. 

 When you visit, we use different technologies to facilitate the best possible functionality. We use cookies, among other things, so that you do not have to log in again each time you use the service and to analyze data about our users. Sometimes we use third-party cookies, i.e. cookies from other companies, for example in connection with traffic / usage measurements and ad management on 

You can read more about using cookies below. By using our services, you agree that we may use such tools, unless you disable the tools, for example, by changing cookie settings in your browser or disabling a third-party tool by clicking on an opt out link. 

2. Purpose of treatment

 NRT Facility Service processes your information in order to deliver goods and services as agreed with you. The information is used to improve and further develop our services, limit abuse, analyze and understand market trends and to provide relevant marketing tailored to you and your usage patterns. The information may be disclosed to others for similar purposes, see below. 

3. Sharing information 

The personal information can be disclosed to companies that perform tasks on our behalf in connection with the delivery of our services. We may also share your personal information with our software  company for similar purposes as set out above. This means, for example, that we may share your behavioral data with our software Group so that they can customize their services to your intended needs, or they can use your information to customize cross-marketing services and companies in NRT Facility Service. 

We may also share your personal information with subcontractors who process the personal information on our behalf (data processors). The transfer of personal data to such data processors takes place in accordance with data processing agreements which, inter alia, prevent the data processor from using the data for other purposes. We will also be able to share your personal information with our partners, for example, if you accept yes to trial products in connection with your order at tomorrow delivery. Disclosure of personal data to other parties or for other purposes will only take place if you give us specific consent to do so. 
We will also be able to disclose personal information if this is necessary to comply with obligations under law or regulation, order from the court or other public authority, or if disclosure is necessary to uncover or clarify the suspicion that the service is being used for illegal purposes. 

4. Marketing 

When you make a purchase at NRT Facility Service, you will receive newsletters and SMS on the contact info you enter. If you do not wish to receive a newsletter from us, you can easily unsubscribe at the bottom of the newsletter via the link. If you do not want marketing on SMS you can easily send passwords to the number provided at the bottom of the message. 

5. Targeted advertising  

We want to deliver relevant digital ads tailored to the individual user. For this purpose, we may disclose usage pattern information to another company, but all directly identifying information such as name, mobile number and the like will be removed prior to disclosure. Those who receive the data build and use profiles based on this data combined with other data they have, so you can see ads that are relevant to you based on your user behavior, age, etc. 

6. Use of analysis tools, cookies and other technology  

We are constantly working on the user experience on our website. Therefore, we collect different types of information from our users, so that we can at any time facilitate the best possible functionality. Examples of such information are which pages are visited, when the day the visit was made and which browser was used. We also use various forms of technology to recognize you as a user and to analyze data about our users. The technology is used partly because it is necessary for services to work, partly for it to be easier for you to use the service and partly for us to be able to carry out analyzes that enable us to further develop our services. By using our services, you agree that we may use such tools. 

7. What is a cookie? 

A cookie is a small text file that is sent from our web server and stored by your browser. The cookie helps, among other things, the advertising system to keep track of what types of content and which ads have been displayed on our website. The information stored may be information about how our readers have surfed and used our web pages, about which browser they have used, what ads they have seen and how they have surfed between different web pages. To prevent cookies from being stored: You can delete cookies from your hard drive at any time. However, this will make your personal settings disappear. When logging in, for example, you will have to enter your password each time you want to log in. You can also change the settings in your browser to prevent cookies from being stored on your hard drive. This results in somewhat poorer functionality and makes parts of content and some features unavailable. 

8. Transparency, correction and deletion 

You have the right to access the information we have registered about you. Please contact us to correct any information that should prove to be inaccurate. Personal data will not be stored any longer than is necessary to fulfill the purpose of the processing. If you have any questions related to how we collect and use personal information, please contact us at 


Personal information collected is stored and processed in a safe and secure manner. We have established and documented procedures and measures to ensure the integrity, accessibility and confidentiality of the information in accordance with section 13 of the Personal Data Act. 


From time to time, we may change our privacy policy to comply with legal requirements, as well as our own practices for data collection and processing. In case of major changes, you will have to re-approve the terms. 


NRT Facility Service  is responsible for the processing of personal data as stated in the above. If you have any questions about our terms and privacy policy, please contact us at 

12. TERMS 

The agreement terms below apply to all purchases on NRT Facility Service . This includes both single order (hereafter called Single Order) and the subscription service "Fast Delivery" (hereafter called Fast Delivery) at NRT Facility Service. By ordering goods and services from us, on the website or through our app, you have at the same time accepted and agreed to these terms. The service is provided by NRT Facility Service.  

Updated agreement terms are available on our website or in the app at any time. The terms of the service, except for price changes related to Fast Delivery, and minor changes to the content of the service are subject to change without notice. 

13. TERMS 

 Order of Single Order Purchases of single order can be made on our website or in the app. When purchasing, order history and customer information will be stored and displayed on My Page. See our privacy statement for more information on how we process customer information. Change and cancellation of Single Order Customers can change and cancel Single Order until 11:00 PM on the day before delivery. Orders placed after 11:00 PM with the delivery day the following day can be changed last until 11:00 PM after the order was placed for the next delivery. All changes are made via My Page. Change of delivery address The customer can change the delivery address for his account via the Delivery address tab on My Page. Change of address via My Page will have effect on all future orders and deliveries as part of Fast Delivery. If you want to change the address of a single order you have already ordered, this must be done directly on the order under the Your Delivery tab. All changes of address must be made by noon. 6:00 PM the day before the next delivery day. The customer is responsible for all changes to the delivery address, as well as to change it back to the original address, if there is a temporary move. 

14. Delivery Information 

All items from NRT Facility Service are delivered by our courier according to your description. The goal is to have it delivered by noon. 7:00 AM on weekdays, 8:00 AM On Saturdays and Sundays. We have no delivery guarantee, but strive to deliver within these times. Customer is responsible for correct delivery information. Also, door and mailbox names are always helpful as our distributors deliver when you lie down and sleep. We never call on the door, and do not send out a text message until at. 6:00 AM on weekdays, 7:00 AM on Saturdays and Sundays, because we want to avoid waking our customers. If you live in a commercial house, the goods will be delivered on a doormat. If you live in a home with a separate entrance, we deliver in boxes on a doormat. If the delivery address is incorrect, you will lose the delivery and still be charged for the full amount. The customer assumes the risk of the goods as soon as the goods have been delivered as described above.  

15. Complaints 

Regarding any defects / errors must be sent to  as soon as possible and within a reasonable time. 

16. Right of withdrawal 

Our customers - registered members has right at any moment for permanent termination of their membership or any of their personal data despite not having current activities. 

17. Payment 

All our payment for fast and a single order is made immediately after the product is ordered.   
NRT Facility Service may assign this agreement in whole or in part to third parties. 
Notification of changes In the event of a price change for goods already included in an active Fast Delivery, we are obliged to notify the customer with at least 10 days' notice. The same applies to other changes that significantly affect the content of the service. ​​

18.Thermo Box 

Thermo Box must be kept properly after receiving your products, and must be carefully placed outside on the next purchase. You can also send us return order via phone. Additional cost of NOK 150 may apply failing to do so. 

19. Food  

There is no return of item after delivery on our food products. 

20. Tax 

NRT products are already automated taxed based on the product as a tax paying registered Company in Norway according to the law